A Google Business Review is a public rating and written comment left by a user about a business on its Google Business Profile . These reviews appear directly in Google Search results and on Google Maps to help potential customers evaluate a business's reputation at a glance.
Core Components
- Star Rating: Customers rate businesses on a scale of 1 to 5 stars.
- Written Feedback: Optional text where users describe their specific experience.
- Visuals: Reviewers can upload photos and videos to provide proof of their visit or purchase.
- Engagement: Business owners can read and respond to reviews to build trust and resolve customer issues
